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settings/archived/work/2022年/CCY综合服务平台/0-综合服务平台门户网站设计/主站.md
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settings/archived/work/2022年/CCY综合服务平台/0-综合服务平台门户网站设计/农社分站.md
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settings/archived/work/2022年/CCY综合服务平台/0-综合服务平台门户网站设计/医疗分站.md
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settings/archived/work/2022年/CCY综合服务平台/0-综合服务平台门户网站设计/智慧校园综合管理分站.md
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1. 是创医元综合服务平台的一个分站
2. 依托综合服务平台的<u>团队管理机制</u>，与<u>平台数据中心</u>面向**教育管理相关部门**，提供的一个校园综合监管与治理管理平台
3. 与社区网格化管理对应，形成面向教育的网格化管理体系。
1. 整体功能清单
2. 应用系统结构
3. 完整的服务
settings/archived/work/2022年/CCY综合服务平台/0-综合服务平台门户网站设计/网格化社区综合治理分站.md
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settings/archived/work/2022年/CCY综合服务平台/0-综合服务平台门户网站设计/网格化管理体系.md
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![[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/教育网格化管理体系.exdraw]]
基于平台统一定义的[[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/教育网格化管理体系.exdraw]]体系，分别实设计了两个专题管理分站：
1. [[settings/archived/work/2022年/CCY综合服务平台/0-综合服务平台门户网站设计/网格化社区综合治理分站]]
2. [[settings/archived/work/2022年/CCY综合服务平台/0-综合服务平台门户网站设计/智慧校园综合管理分站]]
settings/archived/work/2022年/CCY综合服务平台/1-开发计划/BladeX在综合服务平台上的应用.svg
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settings/archived/work/2022年/CCY综合服务平台/1-开发计划/综合服务平台设计开发规划.md
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> [!NOTE] 综合服务平台一期功能规划
> ![[settings/archived/work/2022年/CCY综合服务平台/综合服务平台架构体系.exdraw]]
> 1. 统一账户体系
> 2. 服务管理体系
> 3. 面向平台运维、主体、个人用户界面
> 4. 平台首页
> 5. 外部接口
> [!EXAMPLE] 迭代计划
>> [!INFO] 周期一 （5月份）
>> #### 目标概括
>> 基于[[BladeX框架]]（需要采购），完成建立网格化管理体系，完成系统对接逻辑。
>> ![[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/教育网格化管理体系.exdraw]]
>> #### 内容拆分
>> 1. 完成统一账户体系
>> 2. 完成平台运维用户界面（WEB）
>> 3. 第一版平台首页（WEB）
>
>> [!INFO] 周期二（6月份）
>> #### 目标概括
>> 整合学校险服务包，实现松散服务整合逻辑，提供面向C端用户个信信息管理中心。
>> ![[服务包下单机制.exdraw]]
>> #### 内容
>> 1. 松散服务整合 - 学平险
>> 1. 服务供应商
>> 2. 服务项目基本信息
>> 3. 服务订单管理
>> 4. 服务数据整合
>> 2. 面向个人用户界面（WEB）
>> 1. 账户绑定
>> 2. 服务中心整合服务数据
>> 3. 服务快速入口
settings/archived/work/2022年/CCY综合服务平台/Blade Oauth2.0/逻辑说明.md
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settings/archived/work/2022年/CCY综合服务平台/SLIDE.创医元综合服务平台介绍.md
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---
number headings: first-level 2, max 6, 1.1
theme: sky
---
## 1 创医元综合服务平台
<!-- .slide: style="font-size:30" align="center" -->
--
## 2 主题清单
<!-- .slide: align="left" style="font-size:30px" -->
1. 综合服务平台概述
2. 网格化管理体系
3. 面向个人综合服务
--
## 3 综合服务平台概述
<!-- .slide: align="left" style="font-size:30px" -->
1. 问题
2. 创医元业务场景分析
3. 平台目标
--
## 4 问题
<!-- .slide: align="left" style="font-size:30px" -->
<split class="fragment">
哪个因素决定了你下一部手机买什么?<br/>
A. 数据<br/>
B. 性能<br/>
C. 外观<br/>
D. 照相<br/>
E. 服务生态<br/>
F. 其他<br/>
</split>
--
## 5 答：数据 & 服务生态
<!-- .slide: align="left" style="font-size:30px" -->
1. 通讯录
2. 相册
3. 网盘
4. 设备间整合服务
--
## 6 结论: 个人可能还会买苹果
<!-- .slide: align="left" style="font-size:30px" -->
1. 苹果设备互通生态
2. iCloud账户**<u>数据</u>**同步服务
--
## 7 引申: 设备的作用
<!-- .slide: align="left" style="font-size:30px" -->
1. 流量入口
2. 对应不同的使用场景
1. 手机，随身移动应用
2. 电脑，办公，专业应用场景
3. 穿戴，随身移动监控
3. 功能：整合网络服务
--
## 8 创医元业务场景分析
<!-- .slide: align="left" style="font-size:30px" -->
1. 三大场景
2. 流量入口
![[settings/archived/work/2022年/12月份工作/个人租户设计/统一账户体系与身份识别思路/流量入口.exdraw.png|700|right]]
--
## 9 综合服务平台目标
<!-- .slide: align="left" style="font-size:30px" -->
* 通过流量入口服务，针对用户场景整合服务
1. 网格化社区管理
2. 网格化教育管理
3. 线上医疗服务
--
## 10 网格化管理体系
<!-- .slide: align="left" style="font-size:30px" -->
1. 社区网格化管理平台
2. 教育系统网格管理设想
![[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/教育网格化管理体系.exdraw.png|800|center]]
--
## 11 线上医疗服务整合
<!-- .slide: align="left" style="font-size:30px" -->
--
## 12 整合服务
<!-- .slide: align="left" style="font-size:30px" -->
1. 平台提供增值服务
2. 多方联合服务
3. 例：学平险
--
## 13 面向个人综合服务平台
<!-- .slide: align="left" style="font-size:30px" -->
<grid >
1. 统一账户信息管理&身份识别
2. 整合服务入口
3. 整合数据入口
</grid>
settings/archived/work/2022年/CCY综合服务平台/SSO/JAVA SSO单点框架.md
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https://justauth.plus/quickstart/jap-sso/#%E5%87%86%E5%A4%87%E5%B7%A5%E4%BD%9C
http://aizuda.com/pages/9xd005/#%E5%AE%89%E8%A3%85%E4%BE%9D%E8%B5%96
settings/archived/work/2022年/CCY综合服务平台/Storyboard-CCY综合服务平台.md
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## 起点：
>[!Question]
我们原有的面向[[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/校园]]与医疗机构的保险，本身也是一种联合的服务体系，里面涉及到了保险、线上教育、纠纷处理、心里健康咨询与评测。
>[!INFO] 假设讨论
>我假设用户希望得到的是整体性的服务，而这些整体性的服务往往是单个专业服务机构无法完整提供的。
![[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/思路整理.exdraw.png|1000]]
### 重点1. 整合服务的能力
1. 打造联合的系统化的服务体系
1. 就是标准化各个服务的整合机制
2. 完善整个综合服务平台的服务内容
2. 整体各个服务数据，向用户提供综合数据画像
![[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/联通服务]]
> 关于：如何整合服务？[[000-WorkingNotes/创医元/2022年/12月份工作/ToC服务管理中心/服务管理/平台服务管理]]
### 重点2. 把握服务出口-->特定的人群，特定的场景
![[settings/archived/work/2022年/12月份工作/个人租户设计/统一账户体系与身份识别思路/流量入口.exdraw]]
分析特定的人群在特定的场景里的综合需求。
综合服务平台的意义就是针对这个场景里把全部的专业性服务有机的串联起来。
> 关于：服务出口 [[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/出口服务.exdraw]]
> 关于：我们要提供的[[000-WorkingNotes/创医元/2022年/12月份工作/ToC服务管理中心/服务管理/items/服务包]]
### 重点3. 统一身份识别
为了给用户提供以下三点信息，所以统一综合服务平台身份识别体系：
1. 服务体系的整体信息
2. 整体服务进程
3. 为用户提供整体的服务分析
![[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/联通数据]]
> 关于：平台统一身份识别。[[settings/archived/work/2022年/12月份工作/个人租户设计/统一账户体系与身份识别思路/平台身份识别机制]]
## 价值核心：
1. 打破专业系统的服务范围限制，提供系统化的服务。
2. 为用户整合来自不同服务数据。
3. 用户可能不知道需要哪些专业服务，而综合服务平台将成为专业系统面向普通民众的出入口。
settings/archived/work/2022年/CCY综合服务平台/ccy-core/Drawing 2022-04-02 11.26.00.excalidraw.md
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settings/archived/work/2022年/CCY综合服务平台/主站分站逻辑关系.exdraw.md
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---
excalidraw-plugin: parsed
tags: [excalidraw]
---
==⚠ Switch to EXCALIDRAW VIEW in the MORE OPTIONS menu of this document. ⚠==
# Text Elements
用户登录 ^PpJscfVl
个人用户 ^bSBl0JIU
社区网格管理分站 ^6KCdGKIB
校园网格管理分站 ^vDcYSNt7
个人信息中心，服务入口，数据中心 ^CD9C7TQy
校园OA管理系统 ^DcbjaNe2
智慧社区系统 ^1VvfFRyW
农社服务管理分站 ^m5VjyLJx
医疗服务体系分站 ^t1v55mEu
%%
# Drawing
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%%
settings/archived/work/2022年/CCY综合服务平台/分析设计/0-综合服务平台门户网站设计/主站.md
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1. 是创医元综合服务平台的一个分站
2. 依托综合服务平台的<u>团队管理机制</u>，与<u>平台数据中心</u>面向**教育管理相关部门**，提供的一个校园综合监管与治理管理平台
3. 与社区网格化管理对应，形成面向教育的网格化管理体系。
1. 整体功能清单
2. 应用系统结构
3. 完整的服务
settings/archived/work/2022年/CCY综合服务平台/分析设计/0-综合服务平台门户网站设计/网格化社区综合治理分站.md
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![[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/教育网格化管理体系.exdraw]]
基于平台统一定义的[[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/教育网格化管理体系.exdraw]]体系，分别实设计了两个专题管理分站：
1. [[settings/archived/work/2022年/CCY综合服务平台/分析设计/0-综合服务平台门户网站设计/网格化社区综合治理分站]]
2. [[settings/archived/work/2022年/CCY综合服务平台/分析设计/0-综合服务平台门户网站设计/智慧校园综合管理分站]]
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> [!NOTE] 综合服务平台一期功能规划
> ![[settings/archived/work/2022年/CCY综合服务平台/综合服务平台架构体系.exdraw]]
> 1. 统一账户体系
> 2. 服务管理体系
> 3. 面向平台运维、主体、个人用户界面
> 4. 平台首页
> 5. 外部接口
> [!EXAMPLE] 迭代计划
>> [!INFO] 周期一 （5月份）
>> #### 目标概括
>> 基于[[BladeX框架]]（需要采购），完成建立网格化管理体系，完成系统对接逻辑。
>> ![[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/教育网格化管理体系.exdraw]]
>> #### 内容拆分
>> 1. 完成统一账户体系
>> 2. 完成平台运维用户界面（WEB）
>> 3. 第一版平台首页（WEB）
>
>> [!INFO] 周期二（6月份）
>> #### 目标概括
>> 整合学校险服务包，实现松散服务整合逻辑，提供面向C端用户个信信息管理中心。
>> ![[服务包下单机制.exdraw]]
>> #### 内容
>> 1. 松散服务整合 - 学平险
>> 1. 服务供应商
>> 2. 服务项目基本信息
>> 3. 服务订单管理
>> 4. 服务数据整合
>> 2. 面向个人用户界面（WEB）
>> 1. 账户绑定
>> 2. 服务中心整合服务数据
>> 3. 服务快速入口
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---
number headings: first-level 2, max 6, 1.1
theme: sky
---
## 1 创医元综合服务平台
<!-- .slide: style="font-size:30" align="center" -->
--
## 2 主题清单
<!-- .slide: align="left" style="font-size:30px" -->
1. 综合服务平台概述
2. 网格化管理体系
3. 面向个人综合服务
--
## 3 综合服务平台概述
<!-- .slide: align="left" style="font-size:30px" -->
1. 问题
2. 创医元业务场景分析
3. 平台目标
--
## 4 问题
<!-- .slide: align="left" style="font-size:30px" -->
<split class="fragment">
哪个因素决定了你下一部手机买什么?<br/>
A. 数据<br/>
B. 性能<br/>
C. 外观<br/>
D. 照相<br/>
E. 服务生态<br/>
F. 其他<br/>
</split>
--
## 5 答：数据 & 服务生态
<!-- .slide: align="left" style="font-size:30px" -->
1. 通讯录
2. 相册
3. 网盘
4. 设备间整合服务
--
## 6 结论: 个人可能还会买苹果
<!-- .slide: align="left" style="font-size:30px" -->
1. 苹果设备互通生态
2. iCloud账户**<u>数据</u>**同步服务
--
## 7 引申: 设备的作用
<!-- .slide: align="left" style="font-size:30px" -->
1. 流量入口
2. 对应不同的使用场景
1. 手机，随身移动应用
2. 电脑，办公，专业应用场景
3. 穿戴，随身移动监控
3. 功能：整合网络服务
--
## 8 创医元业务场景分析
<!-- .slide: align="left" style="font-size:30px" -->
1. 三大场景
2. 流量入口
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/流量入口.exdraw.png|700|right]]
--
## 9 综合服务平台目标
<!-- .slide: align="left" style="font-size:30px" -->
* 通过流量入口服务，针对用户场景整合服务
1. 网格化社区管理
2. 网格化教育管理
3. 线上医疗服务
--
## 10 网格化管理体系
<!-- .slide: align="left" style="font-size:30px" -->
1. 社区网格化管理平台
2. 教育系统网格管理设想
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/教育网格化管理体系.exdraw.png|800|center]]
--
## 11 线上医疗服务整合
<!-- .slide: align="left" style="font-size:30px" -->
--
## 12 整合服务
<!-- .slide: align="left" style="font-size:30px" -->
1. 平台提供增值服务
2. 多方联合服务
3. 例：学平险
--
## 13 面向个人综合服务平台
<!-- .slide: align="left" style="font-size:30px" -->
<grid >
1. 统一账户信息管理&身份识别
2. 整合服务入口
3. 整合数据入口
</grid>
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## 起点：
>[!Question]
我们原有的面向[[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/校园]]与医疗机构的保险，本身也是一种联合的服务体系，里面涉及到了保险、线上教育、纠纷处理、心里健康咨询与评测。
>[!INFO] 假设讨论
>我假设用户希望得到的是整体性的服务，而这些整体性的服务往往是单个专业服务机构无法完整提供的。
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/思路整理.exdraw.png|1000]]
### 重点1. 整合服务的能力
1. 打造联合的系统化的服务体系
1. 就是标准化各个服务的整合机制
2. 完善整个综合服务平台的服务内容
2. 整体各个服务数据，向用户提供综合数据画像
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/联通服务]]
> 关于：如何整合服务？[[平台服务管理]]
### 重点2. 把握服务出口-->特定的人群，特定的场景
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/流量入口.exdraw]]
分析特定的人群在特定的场景里的综合需求。
综合服务平台的意义就是针对这个场景里把全部的专业性服务有机的串联起来。
> 关于：服务出口 [[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/出口服务.exdraw]]
> 关于：我们要提供的[[服务包]]
### 重点3. 统一身份识别
为了给用户提供以下三点信息，所以统一综合服务平台身份识别体系：
1. 服务体系的整体信息
2. 整体服务进程
3. 为用户提供整体的服务分析
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/联通数据]]
> 关于：平台统一身份识别。[[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台身份识别机制]]
## 价值核心：
1. 打破专业系统的服务范围限制，提供系统化的服务。
2. 为用户整合来自不同服务数据。
3. 用户可能不知道需要哪些专业服务，而综合服务平台将成为专业系统面向普通民众的出入口。
settings/archived/work/2022年/CCY综合服务平台/分析设计/主站分站逻辑关系.exdraw.md
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---
excalidraw-plugin: parsed
tags: [excalidraw]
---
==⚠ Switch to EXCALIDRAW VIEW in the MORE OPTIONS menu of this document. ⚠==
# Text Elements
用户登录 ^PpJscfVl
个人用户 ^bSBl0JIU
社区网格管理分站 ^6KCdGKIB
校园网格管理分站 ^vDcYSNt7
个人信息中心，服务入口，数据中心 ^CD9C7TQy
校园OA管理系统 ^DcbjaNe2
智慧社区系统 ^1VvfFRyW
农社服务管理分站 ^m5VjyLJx
医疗服务体系分站 ^t1v55mEu
%%
# Drawing
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#### 教育局
* 安全
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个人业务整合: []
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#个人服务整合 #个人数据整合 #社区关系信息整合
面向个人账户体系提供的服务
1. 服务整合
2. 信息数据整合逻辑
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# 专业化服务
在不同的生产生活场景中，某些专业的服务系统，提供的服务往往是不全面的。比如：
1.医疗流程可能弱化了愈后恢复阶段的管理
2.一部分保险服务也缺少对保障对象周期内的管理与保护，而仅仅做意外赔偿
# 分析一
去医院就医，目的是康复，而不是扎个针，开了药或者做个手术。而仅以个人的就医经验来看，医院面向普通百姓提供的服务仅限于专业范围内的医疗服务，而愈后恢复阶段，更多的是靠患者自身来完成。
# 分析二
买保险的目的是为了拿赔偿吗？正常情况下，肯定不是嘛。所以买保险，是否应该配合一些保障服务，检查，测试来避免意外情况的发生。
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![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/医院]] ^xf0MEXMP
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服务出口 ^gsVv662G
%%
# Drawing
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%%
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/医院.md
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服务出口：医院
服务内容：面向医院为治疗过程提供保险服务，为患者提供护理服务
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/思路整理.exdraw.md
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服务出口：学校
服务内容：面向学校学生提供远程教育、托管、安全保障、健康管理等服务
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/社区.md
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服务出口：社区
服务内容：为小区住户提供小区信息管理平台
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/系统化服务.md
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# 系统化服务
联通各专业服务，为不同的场景，不同用户提供系统化服务。
# 确定服务范围
最基础的民生角度出发，提供核心的，基础的，社会性的服务。
# 建立服务间的联系
## 连接每一个子服务的账户
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/统一的服务信息管理.md
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平台汇总各个合作系统的信息
合作系统将自己的服务项目托管到平台上
1. 平台可以获取到服务的基本信息，详情介绍
2. 平台可以向该系统下单订购，取消服务，查看服务状态信息等
3. 平台可以随时获取订单服务状态，客户数据
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/联通数据.md
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1. [设想]综合服务平台
1. 家长查看孩子的各项监控，评测情况。
2. 家长处理自己的物业信息，缴费。
2. [设想]家长在微信中
1. 打开智慧社区小程序，处理物业信息
2. 认证孩子的信息，可以通过综合服务平台小程序，查询孩子的各项评测情况。
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/联通服务.md
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1. 服务包 -- 校园安全保险服务。
2. 服务包 -- 合作心里咨询机构，定期为孩子提供评测服务，咨询服务，提供评测报告。
3. 服务包 -- 校园纠纷处理服务。
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/平台建设基础思路整理/跨服务的身份识别机制.md
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由综合服务平台建立IAM 身份管理系统
使用OAUTH2.0 实现SSO 单点登录
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---
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tags: [excalidraw]
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==⚠ Switch to EXCALIDRAW VIEW in the MORE OPTIONS menu of this document. ⚠==
# Text Elements
平台 ^Nim5dnwu
三方业务系统 ^x0aQyE7H
定时-主动查询（开发依赖） ^HV2r3Vhk
主动上报变更（开发依赖） ^Fetrnmp9
合作方订单管理平台 ^gTDD4m0r
人工录入 ^XhxQs2Eu
%%
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```
%%
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##### 数据互通
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/数据互通/数据互通.exdraw|600|center]]
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![[学平险下单.exdraw|670|center]] ^3d861f
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---
up: ['服务项目']
---
##### 概念
[[服务供应方]]提供，由平台统一管理的服务项目。 ^bf3535
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---
up: ['综合服务平台合作模式']
down: ['服务项目', '服务供应方接口定义']
---
##### 概念
与平台合作，向平台提供服务项目的业务方。 ^168276
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/服务管理/items/服务供应方接口定义.md
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---
same: ['服务项目定义']
---
* 项目信息接口
* 下单接口
* 查询接口
* 状态查询
* 报告结果查询
* 服务入口地址
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---
same: ["服务项目"]
---
##### 概念-服务项目
^f990ec
由综合服务平台针对特定人群，场景定义的服务集合。 ^876d84
##### 概念-整合方式
* 松散整合：合作系统出售的是自己的服务，平台为这个服务提供附加服务项目。
* 紧密整合：合作系统出售的是平台的服务包，由平台统一支付/结算。
##### 概念-服务包出口项目
当平台收到某个业务系统新的项目订单时，平台匹配服务包包含里的项目。
##### 服务包订购 -- 1. 出口服务订购
![[服务包下单机制.exdraw|600|center]]
##### 服务包订购 -- 2. 综合服务平台解析订单
![[解析订单.exdraw|解析订单.exdraw|600|center]]
##### 服务包订购 -- 3. 领取服务包
![[领取服务包.exdraw|600|center]]
> [!WARNING] 用户须知
> 用户订购出口服务时，需要被告知，“该订购信息与人员信息，将与合作机构共享，以提供完善的配套服务。“
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---
down: ['服务包']
next: ['服务项目', '平台服务项目']
---
### 松散整合
#### 特点
合作系统之间相对弱感知
#### 下单
![[松散服务整合-下单服务包.exdraw|600]]
#### 服务登记
综合服务平台为平台用户生成了服务包，若此时用户登录综合服务平台，可以查询到该服务包，与服务项目的信息。
并代理向相关服务商为用户登记服务信息。
#### 查询
综合服务平台提供服务包查询能力
#### 结算问题
以学平险为例：
1. 保费是通过江泰直接收款到保险公司的
2. 综合服务平台与心里评测服务的订单如何结算
### 紧密整合
![[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/服务合作/综合服务平台合作模式]]
![[settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/统一支付结算/综合服务平台支付结算系统]]
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/服务管理/items/服务状态整合.md
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基于我们已了解的服务，定义一组平台统一的服务状态术语说明。
#### 各业务系统可能的状态
1. 周期性服务（保险）：
1. 已购买
2. 未开始
3. 服务中
4. 结束服务
2. 单次服务：
1. 已购买服务
2. 待预约--->已预约
3. 报到-->等候
4. 进行中
5. 有报告/无报告
6. 结束服务
3. 周期内几次服务：
1. 已购买服务
2. 其他单次服务状态
3. 中间结果
4. 结束服务
#### 平台对接服务状态
* 平台与合作服务对接状态 ^9c9138
* 服务状态
未下单-->已下单-->服务中-->结束服务
* 报告状态
服务结果有更新-->服务结果全部给出
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/服务管理/items/服务项目.md
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---
up: ['平台服务管理', '服务供应方']
---
##### 概念
^9fa4fc
由合作供应商提供的具体项目。 ^9952c6
服务项目登记信息
1. 名称/代码，平台对外显示的服务名
2. 服务形式：
1. 线上：服务供应方，需要提供一个线上服务入口。
2. 线下：服务供应方提供线下的服务方式，然后将服务状态结果录入到系统。
3. 服务类型
1. 按次，每一单即一次服务
2. 周期（计次/不计次），关闭预约和服务通道
4. 是否需要预约（是/否）
1. 线上预约，预约入口（服务供应商提供｜平台统一预约平台）
2. 线下预约，用户主动电话预约，服务方主动联系用户预约。
5. 是否有报告（有/无）：若有，平台需要跟踪报告状态变更。
6. 下单方式（服务包驱动同步下单/用户进入平台手动下单）
1. 综合服务平台代理用户，向合作的三方业务系统下单
2. 综合服务平台为每一个合作服务商，提供一个订单核销管理结算管理页面
^89b350
##### 服务状态定义
![[服务状态整合]]
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/服务管理/items/松散服务整合-下单服务包.exdraw.md
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业务系统本地账户信息
用于在平台匹配或生成联合服务账号所用。
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/服务管理/items/订单-基本信息.md
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订单基本信息
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/服务管理/items/订单-服务对象信息.md
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服务对象
如保单的被保人，服务对象，目标。
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/服务管理/items/领取服务包.exdraw.md
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---
excalidraw-plugin: parsed
tags: [excalidraw]
---
==⚠ Switch to EXCALIDRAW VIEW in the MORE OPTIONS menu of this document. ⚠==
# Text Elements
综合服务平台 -- 领取服务包 ^UsWsdlOy
已有平台账号 ^weooBCno
没有平台账号 ^asX4lGl0
待领取的服务包 ^ImjQkZ0M
注册/登录/实名 ^RUK2lJ2i
绑定手机号 ^vBTWfm4b
服务包资格
绑定订购人手机号 ^aqhi2Uj3
%%
# Drawing
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%%
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/服务管理/平台服务管理.md
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---
up: ['Storyboard-CCY综合服务平台']
down: ['服务整合']
---
# 平台服务项目
综合服务平台协调各专业业务系统
## 项目来源
站在综合服务平台的角度，而不是创医元。
1. 综合服务平台仅提供服务整合的能力，而不提供专业业务服务
2. 专业性质的服务均来自于[[服务供应方]]
## 平台服务项目
来自各个业务系统提供的专业服务项目，注册到平台成为[[平台服务项目]]
# 服务整合
整合能力，解决平台服务项目的串联，打包问题。
## 服务包
![[服务包#服务包]]
## 服务整合
![[服务整合#松散整合]]
![[服务整合#紧密整合]]
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一支付结算/综合服务平台支付结算系统.md
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---
up: ['Storyboard-CCY综合服务平台']
---
平台统一支付，对接各服务主体结算
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/oauth2_0绑定.exdraw.md
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---
up: ['Storyboard-CCY综合服务平台']
---
##### 账户
1. union_account: 联合服务账户（平台账户）
2. local_account: 属于合作业务服务系统的本地账户（本地账户）
##### 账户映射关系
* 映射关系在平台：在平台端，为平台账户到每一个子系统的账号，建立映射关系。
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/账户关系.exdraw|700|center]]
##### 绑户绑定方案一_手机号校验
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/绑定过程.exdraw|600|center]]
##### 绑户绑定方案二_oauth2.0
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/oauth2_0绑定.exdraw|600|center]]
##### 登录
* 登录业务服务系统：
* 本地登录：以服务系统本地账户登录系统，保持原有模式。
* 联合账户登录：通过平台提供的联合服务账户登录，以**oauth2.0**的形式，跳转到平台登录授权，实现效果参考：微信登录，github登录，微博登录等等。
* 登录平台：
* 以平台的联合服务账户登录
#### 校验
##### 校验-平台跳子服务
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台页面跳转到分系统页面.exdraw|600|center]]
##### 校验-子服务跳平台
##### 校验-平台请求业务服务数据
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台向分系统请求业务数据.exdraw|600|center]]
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台页面跳转到分系统页面.exdraw.md
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settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/流量入口.exdraw.md
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---
excalidraw-plugin: parsed
tags: [excalidraw]
---
==⚠ Switch to EXCALIDRAW VIEW in the MORE OPTIONS menu of this document. ⚠==
# Text Elements
稳定流量
^DHXibSvV
人 + 场景 ^9VGfd8rN
服务出口 ^Ynz58Pj5
流量
^FVdqhdUA
居民 ^CmYajwJK
学生 ^NXhmWzZI
医患 ^8Zb3JqXD
场景
^Pxnjuu9v
家庭生活 ^d3CUCcx9
学校生活 ^qnrjl2ix
就医过程 ^28cQJz4p
%%
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%%
settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/绑定过程.exdraw.md
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settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/账户关系.exdraw.md
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---
excalidraw-plugin: parsed
tags: [excalidraw]
---
==⚠ Switch to EXCALIDRAW VIEW in the MORE OPTIONS menu of this document. ⚠==
# Text Elements
平台账号：uac2022 ^YpoOZrls
子系统名：e-market
子系统账号： sac1998
账号唯一ID：129 ^TTZdvR1A
子系统名：e-learning
子系统账号： lac1998
账号唯一ID：058 ^OAbLVU82
账户映射
平台账户->系统编号->本地账号
uac2022->e-market->sac1998
uac2022->e-learning->lac1998 ^YjvaCpXy
%%
# Drawing
```json
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%%
settings/archived/work/2022年/CCY综合服务平台/分析设计/综合服务平台建设方案.md
+93
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---
number headings: auto, first-level 1, max 4, 1.1.
---
# 1. 引导
## 1.1. 分析与讨论
> [!INFO] 分析
> 我们原有的面向校园与医疗机构的保险，本身也是一种联合的服务体系，里面涉及到了保险、线上教育、纠纷处理、心里健康咨询与评测。
> [!NOTE] 假设讨论
> 我假设用户希望得到的是整体性的服务，而这些整体性的服务往往是单个专业服务机构无法完整提供的。
## 1.2. 目标
1. 建设综合服务平台，整合各行业专业服务，通过平台向专业服务提供流量
2. 分析在特定场景、特定人群的需求
3. 整合平台服务，针对用户需求，提供系统化，体系化的服务
## 1.3. 平台建设重点
> [!INFO] 服务生态
> 买一台苹果电脑可以换成华为，但是我还有手机，平板电脑，iwatch，还有icloud上面同步的数据，而不单纯因为硬件的性能变强了。
1. 体系化服务，形成服务生态，用户的户数在我们的系统内部是一个整体，通过大数据平台整合在一起。
1. 服务整合
2. 数据整合
2. 流量入口，手机用户，电脑用户是苹果的两大流量入口，用户享受的是“全家桶”的体系，而不是CPU更快了。
1. 稳定的流量来源
2. 用户粘性
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/流量入口.exdraw|600|center]]
## 1.4. 价值核心
* 面对各服务主体
1. 为每一个合作服务供应方提供平台流量
2. 完善专业性质服务项目的辅助服务项目
* 面向平台用户
1. 打破专业系统的服务范围限制，提供系统化的服务
2. 整合服务，整合数据，强化用户粘性属于平台
## 1.5. 概念以术语说明
| 名称 | 描述 |
| ------------ | ---------------------- |
| 服务供应方 | ![[服务供应方#^168276]] |
| 业务服务项目 | ![[服务项目#^9952c6]] |
| 平台服务项目 | ![[平台服务项目#^bf3535]] |
| 服务包 | ![[服务包#^876d84]] |
# 2. 平台建设细节
## 2.1. 服务整合
### 2.1.1. 服务项目&平台服务项目
![[服务项目#^89b350]]
### 2.1.2. 项目状态整合
综合服务平台为了协调不同服务状态，会对状态进行整合。
![[服务状态整合#^9c9138]]
### 2.1.3. 服务包
![[服务包#概念-服务项目]]
![[服务包#概念-整合方式]]
![[服务包#概念-服务包出口项目]]
![[服务包#服务包订购 -- 1 出口服务订购]]
![[服务包#服务包订购 -- 2 综合服务平台解析订单]]
![[服务包#服务包订购 -- 3 领取服务包]]
## 2.2. 统一身份识别
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台身份识别机制#账户]]
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台身份识别机制#账户映射关系]]
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台身份识别机制#绑户绑定方案一_手机号校验]]
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台身份识别机制#绑户绑定方案二_oauth2 0]]
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台身份识别机制#登录]]
## 2.3. 数据互通
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台身份识别机制#校验-平台跳子服务]]
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/统一账户体系与身份识别思路/平台身份识别机制#校验-平台请求业务服务数据]]
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/系统逻辑设计/数据互通/数据互通#数据互通]]
# 3. 服务包
## 3.1. 学平险服务包
* 下单过程
![[学平险下单.exdraw|800|center]]
* 松散整合，平台为学平险这个服务，提供附加服务
* 纠纷处理
* 线上教育
* 心理测验
# 4. 服务架构体系
![[settings/archived/work/2022年/CCY综合服务平台/分析设计/综合服务平台架构体系.exdraw|800|center]]
基于上述章节讨论，综合服务平台，将以**账户认证服务模块**，**服务管理模块**为基础核心模块，同时定义出与外部系统对接的**标准对接接口**供外部系统参考实现，同时，提供一套**服务管理平台**，用以系统运维和三方服务商做基础的订单信息查询管理工具。
settings/archived/work/2022年/CCY综合服务平台/分析设计/综合服务平台架构体系.exdraw.md
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tags: [excalidraw]
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==⚠ Switch to EXCALIDRAW VIEW in the MORE OPTIONS menu of this document. ⚠==
# Text Elements
综合服务平台 ^8Etzjro4
账户认证 ^I87IHAmT
服务管理 ^ryIqRhTc
管理平台网站 ^Jb7aifi7
业务合作方
1. 项目管理
2. 订单管理 ^JqdyT8br
平台运维
1. 系统管理
2. 合作方管理 ^hT6yrw82
平台首页 ^797hMwYN
外部对接接口定义 ^yEJDOkYv
用户控制台
1. 信息查询
2. 服务入口 ^ArUGTpoh
网格化教育管理分站 ^rHpqfWdm
网格化社区管理分站 ^INxkr2Py
整合
线上医疗服务 ^lJ1g4AVV
整合
其他基础服务 ^I1IJjseo
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%%
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#### 教育局
* 安全
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---
excalidraw-plugin: parsed
tags: [excalidraw]
---
==⚠ Switch to EXCALIDRAW VIEW in the MORE OPTIONS menu of this document. ⚠==
# Text Elements
子账户 ^h8mqYXqW
子系统 ^JCA7wiDE
存储资源 ^EEWLwlAT
短信资源 ^TWSYQwkd
租户 ^EyLC0ufw
授权、认证管理 ^aS0BPnS0
资源配置 ^O0d0jYr7
信息整合 ^EqkcOuaq
%%
# Drawing
```json
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%%
settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/Drawing 2022-04-01 11.32.26.excalidraw.md
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settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/专业化服务.md
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# 专业化服务
在不同的生产生活场景中，某些专业的服务系统，提供的服务往往是不全面的。比如：
1.医疗流程可能弱化了愈后恢复阶段的管理
2.一部分保险服务也缺少对保障对象周期内的管理与保护，而仅仅做意外赔偿
# 分析一
去医院就医，目的是康复，而不是扎个针，开了药或者做个手术。而仅以个人的就医经验来看，医院面向普通百姓提供的服务仅限于专业范围内的医疗服务，而愈后恢复阶段，更多的是靠患者自身来完成。
# 分析二
买保险的目的是为了拿赔偿吗？正常情况下，肯定不是嘛。所以买保险，是否应该配合一些保障服务，检查，测试来避免意外情况的发生。
settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/出口服务.exdraw.md
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---
excalidraw-plugin: parsed
tags: [excalidraw]
---
==⚠ Switch to EXCALIDRAW VIEW in the MORE OPTIONS menu of this document. ⚠==
# Text Elements
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服务出口 ^gsVv662G
%%
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%%
settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/医院.md
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服务出口：医院
服务内容：面向医院为治疗过程提供保险服务，为患者提供护理服务
settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/思路整理.exdraw.md
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服务出口：学校
服务内容：面向学校学生提供远程教育、托管、安全保障、健康管理等服务
settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/社区.md
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服务出口：社区
服务内容：为小区住户提供小区信息管理平台
settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/系统化服务.md
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# 系统化服务
联通各专业服务，为不同的场景，不同用户提供系统化服务。
# 确定服务范围
最基础的民生角度出发，提供核心的，基础的，社会性的服务。
# 建立服务间的联系
## 连接每一个子服务的账户
settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/统一的服务信息管理.md
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平台汇总各个合作系统的信息
合作系统将自己的服务项目托管到平台上
1. 平台可以获取到服务的基本信息，详情介绍
2. 平台可以向该系统下单订购，取消服务，查看服务状态信息等
3. 平台可以随时获取订单服务状态，客户数据
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1. [设想]综合服务平台
1. 家长查看孩子的各项监控，评测情况。
2. 家长处理自己的物业信息，缴费。
2. [设想]家长在微信中
1. 打开智慧社区小程序，处理物业信息
2. 认证孩子的信息，可以通过综合服务平台小程序，查询孩子的各项评测情况。
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1. 服务包 -- 校园安全保险服务。
2. 服务包 -- 合作心里咨询机构，定期为孩子提供评测服务，咨询服务，提供评测报告。
3. 服务包 -- 校园纠纷处理服务。
settings/archived/work/2022年/CCY综合服务平台/系统逻辑设计/平台建设基础思路整理/跨服务的身份识别机制.md
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由综合服务平台建立IAM 身份管理系统
使用OAUTH2.0 实现SSO 单点登录
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---
excalidraw-plugin: parsed
tags: [excalidraw]
---
==⚠ Switch to EXCALIDRAW VIEW in the MORE OPTIONS menu of this document. ⚠==
# Text Elements
平台 ^Nim5dnwu
三方业务系统 ^x0aQyE7H
定时-主动查询（开发依赖） ^HV2r3Vhk
主动上报变更（开发依赖） ^Fetrnmp9
合作方订单管理平台 ^gTDD4m0r
人工录入 ^XhxQs2Eu
%%
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```
%%

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